Question 1

How do I change the email address linked to my KLIPY profile?

Accepted Answer

For security reasons, users cannot change their email directly in the dashboard. To update your email, send a request to support@klipy.com from your current registered email address. Please include your request and the new preferred email address you wish to use.

Question 2

Can I change my KLIPY username?

Accepted Answer

Yes, you can change your username. Go to Profile > Account Settings . Enter your desired username and click Save Changes . Note that the new username must be unique and not currently used by another creator.

Question 3

Can I use the same KLIPY account on the web and the mobile app?

Accepted Answer

Yes. When you log in with the same credentials across platforms, your profile, original content, and saved collections automatically sync in real-time. This means you can start building a collection on klipy.com and immediately access it on your phone. To keep your library synced on the go, ensure you have the latest version of the KLIPY iOS app or the Android app from Google Play .

Question 4

I lost access to my email and forgot my password. How can I reset my KLIPY account?

Accepted Answer

Your email address is the primary proof of ownership on KLIPY. If you cannot access your email to verify your identity, we are unable to restore your account password. We recommend creating a new KLIPY account to continue using our features.

Question 5

How do I verify my account or request an Official Partner Profile?

Accepted Answer

To become a verified partner and access the Partner Dashboard, analytics, and badges, you must meet specific criteria. Please review the requirements in our Official Partner Guide .

Question 6

How do I permanently delete my KLIPY account?

Accepted Answer

To terminate your KLIPY account, navigate to Profile > Account Settings. Select the Channel Information tab and scroll down to the "Deactivate Account" button. Clicking this will permanently remove your personal data from our system, However, content and its information uploaded to your account might still be visible on KLIPY for users who search for and share content. If you don’t want us to keep your content on KLIPY, please email us at creators@klipy.com .

Question 7

How do I upload videos or GIFs to KLIPY?

Accepted Answer

We offer a streamlined upload process for creators. Please visit our Creator’s Guide for a complete tutorial on file formats, tagging, and publishing your content, or start creating your own content now.

Question 8

Why hasn't my uploaded content appeared yet?

Accepted Answer

Our team works hard to review your content as soon as possible! Please note that processing times may vary and can take longer during periods of unusually high demand.

Question 9

How do I delete content from KLIPY?

Accepted Answer

To remove content: 1. Go to your Profile . 2. Click the Settings icon on the specific content. 3. Click the Delete button. Note: This action is permanent.

Question 10

Can I recover deleted Account on KLIPY?

Accepted Answer

No. Once you delete your account on KLIPY, all account data (except the content) will be permanently removed from our servers and cannot be recovered. You will need to create a new account.

Question 11

How do I report abusive or inappropriate content?

Accepted Answer

KLIPY is a 16+ platform. If you encounter content that violates our rating or safety standards, click the Report button located on the content’s page. For detailed policies, please reference our Community Guidelines .

Question 12

How do I submit a DMCA copyright complaint?

Accepted Answer

To report copyright infringement on KLIPY: 1. Visit our DMCA Policy page. 2. Click the Report button to access the legal form. 3. Submit the required details regarding the copyrighted work. Our team reviews all claims within 72 hours and will immediately remove infringing content.

GIF API Integration